Interviews

What is the challenge? When I select the Run all AI action, it doesn't fill the summary tab under highlights. The summary I get is the one paragraph summary under the video. So, I typically have to copy and paste Copilot's AI summary from the team...

What is the challenge? Teams capture both customer feedback and internal stakeholder feedback during research, but cannot clearly flag which interview content is internal versus external. Without this distinction, all conversations can be trea...

What is the challenge? Researchers receive supporting materials during interviews — such as PDFs, PowerPoint decks, and other artifacts — but cannot attach them directly to the interview record and include them in AI analysis. This splits impo...

What is the challenge? I oftentimes interview multiple "groups" of people for one single study. Like if I'm interviewing teachers I might want to group the interview and insights report by school. This mean each school has it's own group of interv...

What is the challenge? while annotating in Aha discovery, I keep making mistakes (especially between quotes & tags, and Questions & tags. Also, it's weird that I can add tags to a quote but not turn a quote into the answer for a question. ...

What is the challenge? Currently, you can link Aha! Discovery interview highlights to an Aha! record directly from an interview, but you cannot do this directly from the Aha! Roadmaps record There are times where the Aha! Roadmaps record repre...

What is the challenge? Some of our research sessions are large focus groups (15-25 people). It causes friction when I can only add 10 participants. Additionally, it's frustrating that the transcription AI doesn't detect the number of speakers. ...

What is the challenge? Teams conducting interviews often have very structured questions/tasks that they want to work through during and interview, and results that they want to analyse. During an interview the team conducting the discussion may ...

What is the challenge? There is a selection of highlight types within Aha! Discovery: learnings, quotes, responses, etc. This means users are more likely to choose the wrong one What is the impact? Users sometimes tag the same content as b...

What is the challenge? The list of selectable Modes in Aha! Discovery is limited to: Document analysis, Focus group, In person, Observation, Phone & Video. What is the impact? This can be limiting, meaning you need to compromise and al...