Interviews

Our PMs talk to customers all the time. We want to use Aha for basic CRM such that anytime one of us talks to an organization, we capture an indexed, searchable note for that customer detailing who, what, when, and topics. Maybe we're interviewing...

What is the challenge? It is hard to spot the section where you can quickly type or paste your interview notes within Aha! Discovery What is the impact? This causes confusion and slows users down Describe your idea Make it clearer wh...

What is the challenge? Teams capture both customer feedback and internal stakeholder feedback during research, but cannot clearly flag which interview content is internal versus external. Without this distinction, all conversations can be trea...

What is the challenge? Discovery users can now create tags in interview, but they currently cannot manage them. That still requires a Roadmaps user with Customization admin permissions What is the impact? While Discovery users can add new ...

What is the challenge? Provided that the ability to attach a to-do to an interview is completed (https://big.ideas.aha.io/ideas/A-I-19151), these would still need to be manually created. What is the impact? Missing action items or taking a long ti...

What is the challenge? A colleague shared an interview with me. I wanted to add a comment on the interview so that I could share my thoughts. There was nowhere that I could do that. What is the impact? No way to share my own personal insights and ...

What is the challenge? Researchers receive supporting materials during interviews — such as PDFs, PowerPoint decks, and other artifacts — but cannot attach them directly to the interview record and include them in AI analysis. This splits impo...

What is the challenge? Currently, you can link Aha! Discovery interview highlights to an Aha! record directly from an interview, but you cannot do this directly from the Aha! Roadmaps record There are times where the Aha! Roadmaps record repre...

What is the challenge? Teams conducting interviews often have very structured questions/tasks that they want to work through during and interview, and results that they want to analyse. During an interview the team conducting the discussion may ...

What is the challenge? There is a selection of highlight types within Aha! Discovery: learnings, quotes, responses, etc. This means users are more likely to choose the wrong one What is the impact? Users sometimes tag the same content as b...