Discovery

What is the challenge? it is not currently possible to customize the scheduling URL for interviews in Aha! Discovery. What is the impact? The URLs are long and cryptic, which makes it difficult to share professional-looking links in emails and fo...

What is the challenge? Large volumes of customer feedback is often spread across many external systems (surveys, in‑product feedback, support tools, data warehouses, etc.). Today Aha! AI can only reason over data that is stored in Aha!, so feedb...

What is the challenge? Today, the interview report page has limited customizability, and it has some sections that we often do not need (such as Clips). What is the impact? Valuable real estate is lost on the page by including empty sections we a...

What is the challenge? Today, sentiment analysis can be performed by Elle for a particular interview, but that analysis cannot be easily incorporated into the interview's report (it must be manually copied and pasted if desired). What is the impa...

What is the challenge? On insights reports, highlight cards do not display the customer organization name or their associated ARR. This makes it hard to quickly understand which customers are represented and how important they are from a revenue p...

What is the challenge? Turning rich qualitative research into polished, audience-ready insights reports is slow and manual. Current reports are rigid, making it hard to tailor content for different stakeholders and questions. What is the im...

What is the challenge? Teams use AI notetaker Fireflies for video and transcript recordings from meetings. This is valuable especially where the team does not own the meeting tool/recording, or the meeting is in-person. Aha! Discovery does not cur...

What is the challenge? On an individual interview, it's possible to quickly click "Summary" under AI actions to summarize the overall interview. The "Insights" section at the study level also has a "Summary" field, but it must be manually populate...

What is the challenge? It is hard to spot the section where you can quickly type or paste your interview notes within Aha! Discovery What is the impact? This causes confusion and slows users down Describe your idea Make it clearer wh...

What is the challenge? It's hard to edit and refine highlights because they're out of order It's hard to keep track and manage highlights after using the AI feature. What is the impact? Bouncing around the transcript when trying to double c...