Discovery

What is the challenge? Large volumes of customer feedback is often spread across many external systems (surveys, in‑product feedback, support tools, data warehouses, etc.). Today Aha! AI can only reason over data that is stored in Aha!, so feedb...

What is the challenge? On a recent customer call, there was frustration expressed around the inability to filter participants down to the ones who were not assigned to a group What is the impact? As a result, they cannot quickly assign users to...

What is the challenge? On insights reports, highlight cards do not display the customer organization name or their associated ARR. This makes it hard to quickly understand which customers are represented and how important they are from a revenue p...

What is the challenge? Turning rich qualitative research into polished, audience-ready insights reports is slow and manual. Current reports are rigid, making it hard to tailor content for different stakeholders and questions. What is the im...

What is the challenge? I oftentimes interview multiple "groups" of people for one single study. Like if I'm interviewing teachers I might want to group the interview and insights report by school. This mean each school has it's own group of interv...

Customers sharing scheduling links in emails and external forms need short, readable URLs that can be identified at a glance. Problem Scheduling URLs are long and messy when pasted into channels that do not support hyperlinking well. Users wan...

What is the challenge? Today, the interview report page has limited customizability, and it has some sections that we often do not need (such as Clips). What is the impact? Valuable real estate is lost on the page by including empty sections we a...

What is the challenge? Today, sentiment analysis can be performed by Elle for a particular interview, but that analysis cannot be easily incorporated into the interview's report (it must be manually copied and pasted if desired). What is the impa...

What is the challenge? It is hard to spot the section where you can quickly type or paste your interview notes within Aha! Discovery What is the impact? This causes confusion and slows users down Describe your idea Make it clearer wh...

What is the challenge? On an individual interview, it's possible to quickly click "Summary" under AI actions to summarize the overall interview. The "Insights" section at the study level also has a "Summary" field, but it must be manually populate...