Discovery

As a researcher, I'd like to customize when automatic reminder emails are sent to participants. Currently these are set to 1 day. I'd like the flexibility to adjust this, and add in additional times.

What is the challenge? In Aha! Discovery, the Contact groups field does not support clean reporting on the members of a single group. When a report is filtered by a contact group, it correctly returns contacts in that group. However, it also displ...

What is the challenge? Studies and interviews do not have a dedicated Create layout view. Teams cannot tailor the interview creation screen to their research process or designate fields as required. What is the impact? Study and Interview records ...

What is the challenge? When within a study, questions are often need to be grouped into categories What is the impact? Better grouping of questions to ensure when interviewing on a subject, we quickly can look at all questions within a particular...

What is the challenge? I have to use the drop-down Saved reports to locate previous reports. What is the impact? No dashboard of insights Describe your idea. For Reports, I'd love to have a look at all of the reports before I choose, much like w...

What is the challenge? Reporting currently inflates counts if there are AI-generated insights. It will count them as part of a total count, and artificially inflate instances, making an issue look more prominent than it actually is. What is the i...

What is the challenge? These guides will not go away no matter how many times I close it or go through it. What is the impact? I have to continuously close them each time to see my interviews. Describe your idea. Throttling a guide so that it ca...

What is the challenge? When I select the Run all AI action, it doesn't fill the summary tab under highlights. The summary I get is the one paragraph summary under the video. So, I typically have to copy and paste Copilot's AI summary from the team...

What is the challenge? Teams capture both customer feedback and internal stakeholder feedback during research, but cannot clearly flag which interview content is internal versus external. Without this distinction, all conversations can be trea...

What is the challenge? Researchers receive supporting materials during interviews — such as PDFs, PowerPoint decks, and other artifacts — but cannot attach them directly to the interview record and include them in AI analysis. This splits impo...