Discovery

What is the challenge? Currently, the AI transcription service for Aha! Discovery supports mp4 video and mp3 audio files. What is the impact? I can successfully upload an m4a audio file (e.g. recorded using the Voice Memo app for an in per...

What is the challenge? Product, UX and research teams that are using Aha! Discovery sometimes want the ability to pull in conversations that sales team members are having with existing or prospective customers and surface insights. Many sales te...

What is the challenge? Right now, a participant must first be added to a study before they can be added to an interview. If they have not been added to the study, they do not show as an available option in the "Participants" field on the intervi...

What is the challenge? Our researchers conduct a high volume of interviews and need ways to group and organize interviews so they are easier to manage and revisit over time. Today, the list of interviews for a study is only a single list that ca...

What is the challenge? Currently emails sent to participants in Discovery studies lack customer-specific branding What is the impact? Participants may be wary about whether the emails are actually coming from the stated company Describ...

What is the challenge? When scheduling interviews in Discovery, currently only one participant can select a specific time. What is the impact? This doesn't support use cases where multiple participants can join the same time (i.e. focus gr...

What is the challenge? Currently when setting up a scheduling link for an interview, the "Interview duration" field only has 4 options: 15 minutes 30 minutes 45 minutes 60 minutes What is the impact? Custom timeframes, particula...

What is the challenge? When analyzing interviews in a study, there currently isn't a way to narrow down the list based on some of the interview fields. What is the impact? It is harder to analyze subsets of interviews in a study. Descr...

What is the challenge? Currently the AI sentiment is not editable. What is the impact? It cannot be further refined by the researchers. Describe your idea This field should be editable, just like the AI-generated summary.

Workspace owners are presented with an option to create tags in a Discovery interview even if they do not have sufficient permissions to create and manage tags, which requires customization administrator permissions. The users are given the option...