What is the challenge? while annotating in Aha discovery, I keep making mistakes (especially between quotes & tags, and Questions & tags. Also, it's weird that I can add tags to a quote but not turn a quote into the answer for a question. ...
What is the challenge? On an individual interview, it's possible to quickly click "Summary" under AI actions to summarize the overall interview. The "Insights" section at the study level also has a "Summary" field, but it must be manually populate...
Maria Plotkina
5 days ago
in Insight reports
0
Future consideration
Add organization context from contact record to Quotes on Interview and Study records
What is the challenge? Often, the participants in a study belong to an organization, which provides helpful context around their priorities and preferences to a researcher or PM. Right now, in the "Quotes" area on both Interviews and Studies, you ...
Maria Plotkina
5 days ago
in Insight reports
0
Future consideration
Have "Responses" AI action review any notes in addition to transcripts
What is the challenge? The "Responses" AI action in a Discovery interview currently only works on an uploaded transcript.
What is the impact? If a user has uploaded a note or document, even if that document is in clear Q&A format, the "Respon...
Add Aha! Discovery interview highlight record links directly from an Aha! Roadmaps record
What is the challenge?
Currently, you can link Aha! Discovery interview highlights to an Aha! record directly from an interview, but you cannot do this directly from the Aha! Roadmaps record
There are times where the Aha! Roadmaps record repre...
What is the challenge?
The only way to export insights / highlights is within PDF or PNG. This is effectively useless in image format. I need to be able to see this data in a csv
What is the impact?
the insights can be more useful for the ...
What is the challenge?
As our teams increase use of Aha! Discovery, we are finding that it would be helpful to copy/duplicate an existing interview's details to then update further, rather than starting from scratch each time.
What is the im...
Reilly O'Connor
13 days ago
in Discovery
1
Future consideration
Add more participants to Aha discovery transcription
What is the challenge?
Some of our research sessions are large focus groups (15-25 people). It causes friction when I can only add 10 participants. Additionally, it's frustrating that the transcription AI doesn't detect the number of speakers.
...
Nia L
13 days ago
in Interviews
1
Planning to implement
What is the challenge?
Teams conducting interviews often have very structured questions/tasks that they want to work through during and interview, and results that they want to analyse.
During an interview the team conducting the discussion may ...
Chris Quigley
19 days ago
in Interviews
0
Future consideration
Capture (non-verbalized) screen actions and screen movements in transcript analysis
What is the challenge?
Interviews with customers include seeing screen actions, screen movements and choices customers are making that are not verbalized. We need these screen actions and movements captured in the transcript for analysis. Right ...