Discovery

What is the challenge? Often, the participants in a study belong to an organization, which provides helpful context around their priorities and preferences to a researcher or PM. Right now, in the "Quotes" area on both Interviews and Studies, you ...

What is the challenge? The "Responses" AI action in a Discovery interview currently only works on an uploaded transcript. What is the impact? If a user has uploaded a note or document, even if that document is in clear Q&A format, the "Respon...

What is the challenge? Currently, you can link Aha! Discovery interview highlights to an Aha! record directly from an interview, but you cannot do this directly from the Aha! Roadmaps record There are times where the Aha! Roadmaps record repre...

What is the challenge? The only way to export insights / highlights is within PDF or PNG. This is effectively useless in image format. I need to be able to see this data in a csv What is the impact? the insights can be more useful for the ...

What is the challenge? As our teams increase use of Aha! Discovery, we are finding that it would be helpful to copy/duplicate an existing interview's details to then update further, rather than starting from scratch each time. What is the im...

What is the challenge? Some of our research sessions are large focus groups (15-25 people). It causes friction when I can only add 10 participants. Additionally, it's frustrating that the transcription AI doesn't detect the number of speakers. ...

What is the challenge? Teams conducting interviews often have very structured questions/tasks that they want to work through during and interview, and results that they want to analyse. During an interview the team conducting the discussion may ...

What is the challenge? Interviews with customers include seeing screen actions, screen movements and choices customers are making that are not verbalized. We need these screen actions and movements captured in the transcript for analysis. Right ...

What is the challenge? There is a selection of highlight types within Aha! Discovery: learnings, quotes, responses, etc. This means users are more likely to choose the wrong one What is the impact? Users sometimes tag the same content as b...

What is the challenge? The list of selectable Modes in Aha! Discovery is limited to: Document analysis, Focus group, In person, Observation, Phone & Video. What is the impact? This can be limiting, meaning you need to compromise and al...