Discovery

What is the challenge? Research teams maintain pools of participants they contact multiple times throughout the year. Currently, Discovery only shows "last contacted" and "last interview" dates, making it impossible to see the full history of ou...

What is the challenge? Research teams need to organize highlights with both granular, study-specific tags (for individual researcher workflows) and organization-wide tags (for cross-study strategic analysis). Currently, all tags exist in a singl...

What is the challenge? Currently, Aha! Discovery Participant Groups and Contacts can only be managed within Aha! Discovery and cannot be automatically created/updated through the Aha! REST API What is the impact? If the management of resea...

What is the challenge? The Contact record is powerful with Ideas Advanced to show a summary of all ideas and portals an individual has interacted with. Contacts can also be used in Discovery to invite to interviews and studies. It would be great...

What is the challenge? Unable to copy ('cc or 'bcc) internal teams and additional external contacts on Macros. What is the impact? All Macros Describe your idea We have multiple internal people that are involved in interviews with cu...

What is the challenge? Aha! currently does not provide REST API access to study and interview data. Customer discovery insights captured in interviews remain siloed and cannot be integrated with other business systems. What is the impact? ...

Today, when linking learnings and quotes to an insights study there is not much metadata to provide context as to which highlights to link. The highlights page gives more insight at a glance as to what the quote and learning are referring to becau...

What is the challenge? Currently, our invite email templates include dummy text that’s highlighted in green to indicate to users what they need to customize before sending. The “Send invite email” button remains disabled until all green-highlig...

What is the challenge? The "Summary" option under the AI Assistant heading for an interview creates a helpful summary of the overall interview. There is no way to pull that summary into the "Highlights" section or into reports generated from Dis...

What is the challenge? Discovery macros and emails do not support attachments today. Before an interview, I will email a PDF interview guide to a user ~15 minutes before the session. This is for the interviewee to have open in our session becaus...