Our customer facing teams use Gong and collect all kinds of great detail. If they could easily tag those meeting snippets and send to Aha it would make their submission of ideas with evidence that much more efficient. ProductBoard already has this...
Discovery Outlook integration for tighter handling of calendar invites + rescheduling
Aha! Discovery users who schedule interviews using the built-in scheduling feature already have the ability to generate a meeting link from Zoom or Teams when the interview is scheduled. This would be an even smoother process if the calendar avail...
What is the challenge? As a UX team we don't have a way to search across studies/interviews in Aha! Discovery What is the impact? Without a global search, you would rely on the UX team knowing when in the past a specific topic has come up Describe...
Tom Bailey
2 months ago
in Discovery
1
Future consideration
Apply tags to highlights and direct interview snippets
What is the challenge? When reviewing quotes, I want to organize them with tags. We want to track quotes related to jobs to be done, so I want to tag specific quotes with a JTBD tag. What is the impact? Easier to organize and report on quotes arou...
Max Robbins
2 months ago
in Discovery
0
Planning to implement
Import transcribed audio recordings into empathy sessions
Part of our research ops process includes live, in-person, sessions with single and multiple users which we record and have transcribed. However, bringing those conversations into an Aha! Empathy Session is a BIG pain in that we have to copy/paste...
What is the challenge? Aha! Discovery currently only supports live video discussions but some teams also want to facilitate async online feedback, akin to empathy sessions. What is the impact? Insights from async online feedback discussions can't ...
Jack Parr
about 2 months ago
in Discovery
2
Future consideration
Automatically select participants to a study based on ideas voters
What is the challenge? When I create a study linked to an idea, it would be helpful if the partipicants were automatically suggested as the ones who have voted (or subscribed) to an idea. What is the impact? This will speed up the selection of par...
Madeleine Black
2 months ago
in Participants
0
Likely to implement
What is the challenge? When creating a new study, there is a pre-defined list of types. This doesn't always match how a team categorizes their studies. What is the impact? This limits the value of the field. Describe your idea Allow users to defin...
Emily Yankush
about 2 months ago
in Discovery
1
Planning to implement
Ability to run AI analysis across multiple or all studies in a workspace
What is the challenge? There might be similar themes or sentiments happening across multiple studies within a workspace and right insights only exist at the study and interview level What is the impact? We might be missing out on customer trends a...
Stephanie Lechner
2 months ago
in Insight reports
0
Planning to implement
Make it easier to capture and track Organization-specific customer notes
Our PMs talk to customers all the time. We want to use Aha for basic CRM such that anytime one of us talks to an organization, we capture an indexed, searchable note for that customer detailing who, what, when, and topics. Maybe we're interviewing...
Brian Trombley
over 2 years ago
in Interviews
5
Future consideration