The names of the people we do business with is very important. The Salesforce integration should sync the contact names of our clients in Salesforce with the Ideas portal to enure consistancy and data consistancy.
Daniel Lynch
over 3 years ago
in Discovery / Salesforce
0
Future consideration
Our customer facing teams use Gong and collect all kinds of great detail. If they could easily tag those meeting snippets and send to Aha it would make their submission of ideas with evidence that much more efficient. ProductBoard already has this...
Guest
almost 4 years ago
in Integrations
1
Future consideration
Import transcribed audio recordings into empathy sessions
Part of our research ops process includes live, in-person, sessions with single and multiple users which we record and have transcribed. However, bringing those conversations into an Aha! Empathy Session is a BIG pain in that we have to copy/paste...
Discovery Outlook integration for tighter handling of calendar invites + rescheduling
Aha! Discovery users who schedule interviews using the built-in scheduling feature already have the ability to generate a meeting link from Zoom or Teams when the interview is scheduled. This would be an even smoother process if the calendar avail...
Automatically select participants to a study based on ideas voters
What is the challenge? When I create a study linked to an idea, it would be helpful if the partipicants were automatically suggested as the ones who have voted (or subscribed) to an idea. What is the impact? This will speed up the selection of par...
Madeleine Black
16 days ago
in Participants
0
Likely to implement
Make it easier to capture and track Organization-specific customer notes
Our PMs talk to customers all the time. We want to use Aha for basic CRM such that anytime one of us talks to an organization, we capture an indexed, searchable note for that customer detailing who, what, when, and topics. Maybe we're interviewing...
Brian Trombley
over 2 years ago
in Interviews
5
Future consideration
What is the challenge? When reviewing quotes, I want to organize them with tags. We want to track quotes related to jobs to be done, so I want to tag specific quotes with a JTBD tag. What is the impact? Easier to organize and report on quotes arou...
Ability to run AI analysis across multiple or all studies in a workspace
What is the challenge? There might be similar themes or sentiments happening across multiple studies within a workspace and right insights only exist at the study and interview level What is the impact? We might be missing out on customer trends a...
Stephanie Lechner
11 days ago
in Insight reports
0
Planning to implement
Ability to highlight AI summaries on Study Insights
What is the challenge? Right now you can link answers, quotes and learnings on the Study page, but you are not able to highlight any AI summaries you have as highlights on a study's interview What is the impact? There might be some AI summary high...
Stephanie Lechner
11 days ago
in Insight reports
0
Future consideration
What is the challenge? A colleague shared an interview with me. I wanted to add a comment on the interview so that I could share my thoughts. There was nowhere that I could do that. What is the impact? No way to share my own personal insights and ...
Nathaniel Collum
22 days ago
in Interviews
0
Planning to implement