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My votes: Discovery

Showing 57

Support async feedback discussions in Aha! Discovery (in-product)

What is the challenge? Aha! Discovery currently only supports live video discussions but some teams also want to facilitate async online feedback, akin to empathy sessions. What is the impact? Insights from async online feedback discussions can't ...
Jack Parr 10 months ago in Discovery 3 Future consideration

View all sentiment analysis outputs for interviews in a study in the same place

What is the challenge? The sentiment analysis is very powerful but it can only be viewed within its interview, so can't be collected at the study level What is the impact? Sentiment analysis is less valuable than it could be Describe your idea Vie...
Jack Parr 10 months ago in Transcript analysis 0 Future consideration

Hubspot integration for Aha! Discovery participants

What is the challenge? Hubspot is the source of truth for customer data in orgs that us it as a CRM, but Discovery participants cannot by synced to the contacts in Hubspot. What is the impact? Discovery participants must be kept in sync through pe...
Emily Yankush 11 months ago in Discovery integrations 0 Future consideration

Allow uploading of images to interview transcripts

What is the challenge? Currently, images cannot be uploaded to an interview transcript, though audio/video/documents can. If an interviewee is discussing their particular setup or making sketches to support the discussion, the interviewer will o...
Reilly O'Connor 6 months ago in Interviews 0 Future consideration

Allow an interview to live within multiple studies

What is the challenge? Teams that have studies for their ongoing call types (sales, CS etc) may also want to reference those interviews in other studies that have been set up for a particular topic, so that they can benefit from the insights of th...
Jack Parr 11 months ago in Discovery 0 Future consideration

Gainsight integration for populating interview participants

What is the challenge? Gainsight has information about end users and their usage data, which could be valuable to have in real-time. What is the impact? A more powerful participant list, leading to more product insights. Describe your idea An inte...
Jack Parr 11 months ago in Discovery 0 Future consideration

Make it easier to capture and track Organization-specific customer notes

Our PMs talk to customers all the time. We want to use Aha for basic CRM such that anytime one of us talks to an organization, we capture an indexed, searchable note for that customer detailing who, what, when, and topics. Maybe we're interviewing...
Brian Trombley over 3 years ago in Interviews 5 Future consideration

Unclear where to type & paste interview notes in Aha! Discovery

What is the challenge? It is hard to spot the section where you can quickly type or paste your interview notes within Aha! Discovery What is the impact? This causes confusion and slows users down Describe your idea Make it clearer wh...
Chris Quigley 11 days ago in Interviews 0 Future consideration

Add participant engagement history tracking in Discovery

What is the challenge? Research teams maintain pools of participants they contact multiple times throughout the year. Currently, Discovery only shows "last contacted" and "last interview" dates, making it impossible to see the full history of ou...
Krysta Boyer about 2 months ago in Participants 0 Future consideration

Make Discovery study records more robust

What is the challenge? Studies are a critical construct in how Discovery users organize and manage their work, but the capabilities are limited to fully manage research projects. What is the impact? Discovery users needing to better manage...
Jeanette Resnikoff 6 months ago in Studies 0 Future consideration