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Discovery

Have "Responses" AI action review any notes in addition to transcripts

What is the challenge? The "Responses" AI action in a Discovery interview currently only works on an uploaded transcript. What is the impact? If a user has uploaded a note or document, even if that document is in clear Q&A format, the "Respon...
Maria Plotkina 3 months ago in Transcript analysis Shipped

Support Aha! Discovery Participant Groups and Contacts through the Aha! REST API

What is the challenge? Currently, Aha! Discovery Participant Groups and Contacts can only be managed within Aha! Discovery and cannot be automatically created/updated through the Aha! REST API What is the impact? If the management of resea...
Terence Osmeña 5 months ago in Discovery / Participants Shipped

Discovery Outlook integration for tighter handling of calendar invites + rescheduling

Aha! Discovery users who schedule interviews using the built-in scheduling feature already have the ability to generate a meeting link from Zoom or Teams when the interview is scheduled. This would be an even smoother process if the calendar avail...
Emily Yankush about 1 year ago in Interview schedules Shipped

Select participants to a study based on ideas voters

What is the challenge? When I create a study linked to an idea, it would be helpful if the partipicants were automatically suggested as the ones who have voted (or subscribed) to an idea. What is the impact? This will speed up the selection of par...
Madeleine Black about 1 year ago in Participants Shipped

Enable global vs. study-level tag distinction in Discovery

What is the challenge? Research teams need to organize highlights with both granular, study-specific tags (for individual researcher workflows) and organization-wide tags (for cross-study strategic analysis). Currently, all tags exist in a singl...
Krysta Boyer 5 months ago in Discovery Shipped

Share clips from customer interviews

What is the challenge? When reviewing and analyzing interviews, I want to clip moments from interviews so I can easily share then with my team and stakeholders. It is not easy to share a section of the video where a customer describes the challe...
Max Robbins about 1 year ago in Discovery Shipped

Global search of Aha! Discovery for insights

What is the challenge? As a UX team we don't have a way to search across studies/interviews in Aha! Discovery What is the impact? Without a global search, you would rely on the UX team knowing when in the past a specific topic has come up Describe...
Tom Bailey about 1 year ago in Discovery Shipped

Apply tags to highlights and direct interview snippets

What is the challenge? When reviewing quotes, I want to organize them with tags. We want to track quotes related to jobs to be done, so I want to tag specific quotes with a JTBD tag. What is the impact? Easier to organize and report on quotes arou...
Max Robbins about 1 year ago in Discovery Shipped

Allow uploading of images to interview transcripts

What is the challenge? Currently, images cannot be uploaded to an interview transcript, though audio/video/documents can. If an interviewee is discussing their particular setup or making sketches to support the discussion, the interviewer will o...
Reilly O'Connor 10 months ago in Interviews Shipped

Make study details screen easier to find/open

What is the challenge? Custom fields on studies are hard to find. Users can add custom fields, but those values are not easily visible from the study summary. What is the impact? People must navigate through linked records and hidden detail scree...
Guest about 2 months ago in Discovery Shipped