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Discovery

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Integrate Aha to Gong

Our customer facing teams use Gong and collect all kinds of great detail. If they could easily tag those meeting snippets and send to Aha it would make their submission of ideas with evidence that much more efficient. ProductBoard already has this...
Guest about 4 years ago in Integrations 1 Future consideration

Sync contact names in Salesforce integration

The names of the people we do business with is very important. The Salesforce integration should sync the contact names of our clients in Salesforce with the Ideas portal to enure consistancy and data consistancy.
Daniel Lynch over 3 years ago in Discovery / Salesforce 0 Likely to implement

Discovery Outlook integration for tighter handling of calendar invites + rescheduling

Aha! Discovery users who schedule interviews using the built-in scheduling feature already have the ability to generate a meeting link from Zoom or Teams when the interview is scheduled. This would be an even smoother process if the calendar avail...
Emily Yankush 14 days ago in Interview schedules 0 Planning to implement

Import transcribed audio recordings into empathy sessions

Part of our research ops process includes live, in-person, sessions with single and multiple users which we record and have transcribed. However, bringing those conversations into an Aha! Empathy Session is a BIG pain in that we have to copy/paste...
Andy Shaffer over 3 years ago in Transcript analysis 4 Future consideration

Apply tags to quotes from interviews

What is the challenge? When reviewing quotes, I want to organize them with tags. We want to track quotes related to jobs to be done, so I want to tag specific quotes with a JTBD tag. What is the impact? Easier to organize and report on quotes arou...
Max Robbins 13 days ago in Discovery 0 Future consideration

Global search of Aha! Discovery

What is the challenge? As a UX team we don't have a way to search across studies/interviews in Aha! Discovery What is the impact? Without a global search, you would rely on the UX team knowing when in the past a specific topic has come up Describe...
Tom Bailey 13 days ago in Discovery 1 Planning to implement

Automatically select participants to a study based on ideas voters

What is the challenge? When I create a study linked to an idea, it would be helpful if the partipicants were automatically suggested as the ones who have voted (or subscribed) to an idea. What is the impact? This will speed up the selection of par...
Madeleine Black 22 days ago in Participants 0 Likely to implement

Make it easier to capture and track Organization-specific customer notes

Our PMs talk to customers all the time. We want to use Aha for basic CRM such that anytime one of us talks to an organization, we capture an indexed, searchable note for that customer detailing who, what, when, and topics. Maybe we're interviewing...
Brian Trombley over 2 years ago in Interviews 5 Future consideration

Support custom study types

What is the challenge? When creating a new study, there is a pre-defined list of types. This doesn't always match how a team categorizes their studies. What is the impact? This limits the value of the field. Describe your idea Allow users to defin...
Emily Yankush 3 days ago in Discovery 1 Likely to implement

Allow an interview to live within multiple studies

What is the challenge? Teams that have studies for their ongoing call types (sales, CS etc) may also want to reference those interviews in other studies that have been set up for a particular topic, so that they can benefit from the insights of th...
Jack Parr 3 days ago in Discovery 0 Future consideration