What is the challenge? I oftentimes interview multiple "groups" of people for one single study. Like if I'm interviewing teachers I might want to group the interview and insights report by school. This mean each school has it's own group of interv...
Nia L
9 days ago
in InterviewsFuture consideration
Allow customization of the scheduling URL for Discovery interviews
Customers sharing scheduling links in emails and external forms need short, readable URLs that can be identified at a glance. Problem
Scheduling URLs are long and messy when pasted into channels that do not support hyperlinking well.
Users wan...
Ben Hollier
25 days ago
in DiscoveryFuture consideration
Highlight cards can show organization name and revenue on the insights report
What is the challenge? On insights reports, highlight cards do not display the customer organization name or their associated ARR. This makes it hard to quickly understand which customers are represented and how important they are from a revenue p...
Kelly Sebes
about 2 months ago
in Insight reportsFuture consideration
Unclear where to type & paste interview notes in Aha! Discovery
What is the challenge?
It is hard to spot the section where you can quickly type or paste your interview notes within Aha! Discovery
What is the impact?
This causes confusion and slows users down
Describe your idea
Make it clearer wh...
Chris Quigley
2 months ago
in InterviewsFuture consideration
What is the challenge? On an individual interview, it's possible to quickly click "Summary" under AI actions to summarize the overall interview. The "Insights" section at the study level also has a "Summary" field, but it must be manually populate...
Maria Plotkina
about 2 months ago
in Insight reportsFuture consideration
What is the challenge? Teams use AI notetaker Fireflies for video and transcript recordings from meetings. This is valuable especially where the team does not own the meeting tool/recording, or the meeting is in-person. Aha! Discovery does not cur...
Add participant engagement history tracking in Discovery
What is the challenge?
Research teams maintain pools of participants they contact multiple times throughout the year. Currently, Discovery only shows "last contacted" and "last interview" dates, making it impossible to see the full history of ou...
Krysta Boyer
4 months ago
in ParticipantsFuture consideration
Add Aha! Discovery interview highlight record links directly from an Aha! Roadmaps record
What is the challenge?
Currently, you can link Aha! Discovery interview highlights to an Aha! record directly from an interview, but you cannot do this directly from the Aha! Roadmaps record
There are times where the Aha! Roadmaps record repre...
Terence Osmeña
about 2 months ago
in Discovery / InterviewsFuture consideration
What is the challenge?
Teams conducting interviews often have very structured questions/tasks that they want to work through during and interview, and results that they want to analyse.
During an interview the team conducting the discussion may ...
Chris Quigley
2 months ago
in InterviewsFuture consideration
Add sentiment reporting at the study insights level
What is the challenge? The sentiment analysis is very powerful but it can only be viewed within its interview, so can't be collected at the study level What is the impact? Sentiment analysis is less valuable than it could be Describe your idea Vie...