Discovery

What is the challenge? It's hard to edit and refine highlights because they're out of order It's hard to keep track and manage highlights after using the AI feature. What is the impact? Bouncing around the transcript when trying to double c...

What is the challenge? Teams use AI notetaker Fireflies for video and transcript recordings from meetings. This is valuable especially where the team does not own the meeting tool/recording, or the meeting is in-person. Aha! Discovery does not cur...

What is the challenge? On insights reports, highlight cards do not display the customer organization name or their associated ARR. This makes it hard to quickly understand which customers are represented and how important they are from a revenue p...

What is the challenge? while annotating in Aha discovery, I keep making mistakes (especially between quotes & tags, and Questions & tags. Also, it's weird that I can add tags to a quote but not turn a quote into the answer for a question. ...

What is the challenge? On an individual interview, it's possible to quickly click "Summary" under AI actions to summarize the overall interview. The "Insights" section at the study level also has a "Summary" field, but it must be manually populate...

What is the challenge? Currently, you can link Aha! Discovery interview highlights to an Aha! record directly from an interview, but you cannot do this directly from the Aha! Roadmaps record There are times where the Aha! Roadmaps record repre...

What is the challenge? The only way to export insights / highlights is within PDF or PNG. This is effectively useless in image format. I need to be able to see this data in a csv What is the impact? the insights can be more useful for the ...

What is the challenge? As our teams increase use of Aha! Discovery, we are finding that it would be helpful to copy/duplicate an existing interview's details to then update further, rather than starting from scratch each time. What is the im...

What is the challenge? Teams conducting interviews often have very structured questions/tasks that they want to work through during and interview, and results that they want to analyse. During an interview the team conducting the discussion may ...

What is the challenge? Interviews with customers include seeing screen actions, screen movements and choices customers are making that are not verbalized. We need these screen actions and movements captured in the transcript for analysis. Right ...