Discovery

What is the challenge? Teams capture both customer feedback and internal stakeholder feedback during research, but cannot clearly flag which interview content is internal versus external. Without this distinction, all conversations can be trea...

What is the challenge? Researchers receive supporting materials during interviews — such as PDFs, PowerPoint decks, and other artifacts — but cannot attach them directly to the interview record and include them in AI analysis. This splits impo...

What is the challenge? as by default all internal users will have viewer rights for most of our product lines and workspace any kind of studies and interviews in these would also be visible. As this also includes Personal data there might be s...

What is the challenge? We would like to add some more fields to the overview of participants on Aha Discovery to help in selecting more effectively appropriate participants. What is the impact? more effective filter options and thereby picking of...

What is the challenge? Currently themes only run on ideas, not on Discovery insights / learnings. On Aha Discovery theming is (not yet) available, but it would be great to bring this all together. In the same way it would be interesting to sta...

What is the challenge? Discovery Study Insights reports (executive summary, voice of the customer, etc) do not refresh automatically when new interviews are available/completed. They must be updated by manually generating a new report with Elle, a...

What is the challenge? In Discovery, I can add linked Roadmaps records to an individual interview and/or study record. I can also link them to specific highlights. When using the Links component in the new Insights reports, I can only pull in link...

What is the challenge? There is not a simple way to launch a research study from an idea theme or connect what you learn in a study back to a theme. What is the impact? My research becomes disjointed and is harder to act upon. Describe your idea...

What is the challenge? On insights reports, highlight cards do not display the customer organization name or their associated ARR. This makes it hard to quickly understand which customers are represented and how important they are from a revenue p...

Customers sharing scheduling links in emails and external forms need short, readable URLs that can be identified at a glance. Problem Scheduling URLs are long and messy when pasted into channels that do not support hyperlinking well. Users wan...