Our customer facing teams use Gong and collect all kinds of great detail. If they could easily tag those meeting snippets and send to Aha it would make their submission of ideas with evidence that much more efficient. ProductBoard already has this...
Guest
almost 4 years ago
in Integrations
1
Future consideration
Import transcribed audio recordings into empathy sessions
Part of our research ops process includes live, in-person, sessions with single and multiple users which we record and have transcribed. However, bringing those conversations into an Aha! Empathy Session is a BIG pain in that we have to copy/paste...
Make it easier to capture and track Organization-specific customer notes
Our PMs talk to customers all the time. We want to use Aha for basic CRM such that anytime one of us talks to an organization, we capture an indexed, searchable note for that customer detailing who, what, when, and topics. Maybe we're interviewing...
Brian Trombley
over 2 years ago
in Interviews
5
Future consideration
What is the challenge? When reviewing quotes, I want to organize them with tags. We want to track quotes related to jobs to be done, so I want to tag specific quotes with a JTBD tag. What is the impact? Easier to organize and report on quotes arou...
Max Robbins
10 days ago
in Discovery
0
Future consideration
What is the challenge? It takes a long time to manually go through a transcript and link the text to existing ideas or other records. What is the impact? I don't do it as often or as thoroughly as I should and miss insights and value from the tool...
Kelly Sebes
about 1 month ago
in Discovery
0
Future consideration
Ability to highlight AI summaries on Study Insights
What is the challenge? Right now you can link answers, quotes and learnings on the Study page, but you are not able to highlight any AI summaries you have as highlights on a study's interview What is the impact? There might be some AI summary high...
Stephanie Lechner
15 days ago
in Insight reports
0
Future consideration
Gainsight integration for populating interview participants
What is the challenge? Gainsight has information about end users and their usage data, which could be valuable to have in real-time. What is the impact? A more powerful participant list, leading to more product insights. Describe your idea An inte...
Jack Parr
16 days ago
in Discovery
0
Future consideration
Gather insights from customer meeting notes and tie them to relevant ideas/roadmap records
What is the challenge? Customer success, sales teams, UX, and researchers will have lengthy discussions and meetings with customers frequently. In these conversations, many insights are gathered that would really benefit product teams as they prio...
Allow an interview to live within multiple studies
What is the challenge? Teams that have studies for their ongoing call types (sales, CS etc) may also want to reference those interviews in other studies that have been set up for a particular topic, so that they can benefit from the insights of th...
Jack Parr
about 20 hours ago
in Discovery
0
Future consideration
Top level record Epic (Feature) is automatically imported from the Jira integration when a user story from a different previously integrated Epic is added
What is the challenge? We expect product managers to work the integration queue to import Epics (mapped to Aha! Features) from JIRA into Aha!, since Epics are the top level record in our mapped hierarchy. We do expect user stories (mapped to Aha! ...
CJ Jacobs
7 days ago
in Integrations
0
Future consideration