My ideas: Discovery

What is the challenge? On insights reports, highlight cards do not display the customer organization name or their associated ARR. This makes it hard to quickly understand which customers are represented and how important they are from a revenue p...

What is the challenge? Teams use AI notetaker Fireflies for video and transcript recordings from meetings. This is valuable especially where the team does not own the meeting tool/recording, or the meeting is in-person. Aha! Discovery does not cur...

What is the challenge? On an individual interview, it's possible to quickly click "Summary" under AI actions to summarize the overall interview. The "Insights" section at the study level also has a "Summary" field, but it must be manually populate...

What is the challenge? It is hard to spot the section where you can quickly type or paste your interview notes within Aha! Discovery What is the impact? This causes confusion and slows users down Describe your idea Make it clearer wh...

What is the challenge? It's hard to edit and refine highlights because they're out of order It's hard to keep track and manage highlights after using the AI feature. What is the impact? Bouncing around the transcript when trying to double c...

What is the challenge? Currently, you can link Aha! Discovery interview highlights to an Aha! record directly from an interview, but you cannot do this directly from the Aha! Roadmaps record There are times where the Aha! Roadmaps record repre...

What is the challenge? Research teams maintain pools of participants they contact multiple times throughout the year. Currently, Discovery only shows "last contacted" and "last interview" dates, making it impossible to see the full history of ou...

What is the challenge? Teams conducting interviews often have very structured questions/tasks that they want to work through during and interview, and results that they want to analyse. During an interview the team conducting the discussion may ...

What is the challenge? Interviews with customers include seeing screen actions, screen movements and choices customers are making that are not verbalized. We need these screen actions and movements captured in the transcript for analysis. Right ...

What is the challenge? There is a selection of highlight types within Aha! Discovery: learnings, quotes, responses, etc. This means users are more likely to choose the wrong one What is the impact? Users sometimes tag the same content as b...