My ideas: Discovery

What is the challenge? Unable to copy ('cc or 'bcc) internal teams and additional external contacts on Macros. What is the impact? All Macros Describe your idea We have multiple internal people that are involved in interviews with cu...

What is the challenge? Aha! currently does not provide REST API access to study and interview data. Customer discovery insights captured in interviews remain siloed and cannot be integrated with other business systems. What is the impact? ...

What is the challenge? Discovery macros and emails do not support attachments today. Before an interview, I will email a PDF interview guide to a user ~15 minutes before the session. This is for the interviewee to have open in our session becaus...

What is the challenge? Formatting on the Scheduling Details page not translating on external schedule page. See screenshots What is the impact? All scheduling pages Describe your idea See screenshot

What is the challenge? If a customer needs to reschedule their meeting, they have to respond to the email, but then the next steps aren't logical. The Discovery Study owner has to go into Participants, select 'Needs to Reschedule' next to the pa...

What is the challenge? When scheduling interviews, the only fields offered for customers to fill out are Name and Email. We then have to manually fill in the Title and Organization they are part of. Why not have the customer fill this out on the...

What is the challenge? Maintaining a single source of truth for interview participants. What is the impact? Currently the Salesforce integration supports a 1-way sync of Contacts from Salesforce to Discovery participants. Where participant...

What is the challenge? Some research teams invite group participants to closed Slack channels for each research study. Some teams would like the ability to directly import conversational data into Aha! Discovery through a direct integration with...

What is the challenge? Currently an Aha! Roadmaps contributor that does not also have a paid Discovery seat cannot link key data records like Epics and Features back to records in Aha! Discovery What is the impact? Product teams that are a...

What is the challenge? Currently comments are not supported at the interview or study level in Aha! Discovery. What is the impact? Product, UX or research teams cannot collaborate via comments on these data records, as they can on others a...