Our customer facing teams use Gong and collect all kinds of great detail. If they could easily tag those meeting snippets and send to Aha it would make their submission of ideas with evidence that much more efficient. ProductBoard already has this...
Guest
about 4 years ago
in Integrations
1
Future consideration
The names of the people we do business with is very important. The Salesforce integration should sync the contact names of our clients in Salesforce with the Ideas portal to enure consistancy and data consistancy.
Daniel Lynch
over 3 years ago
in Discovery / Salesforce
0
Likely to implement
Discovery Outlook integration for tighter handling of calendar invites + rescheduling
Aha! Discovery users who schedule interviews using the built-in scheduling feature already have the ability to generate a meeting link from Zoom or Teams when the interview is scheduled. This would be an even smoother process if the calendar avail...
Import transcribed audio recordings into empathy sessions
Part of our research ops process includes live, in-person, sessions with single and multiple users which we record and have transcribed. However, bringing those conversations into an Aha! Empathy Session is a BIG pain in that we have to copy/paste...
Automatically select participants to a study based on ideas voters
What is the challenge? When I create a study linked to an idea, it would be helpful if the partipicants were automatically suggested as the ones who have voted (or subscribed) to an idea. What is the impact? This will speed up the selection of par...
Madeleine Black
21 days ago
in Participants
0
Likely to implement
Make it easier to capture and track Organization-specific customer notes
Our PMs talk to customers all the time. We want to use Aha for basic CRM such that anytime one of us talks to an organization, we capture an indexed, searchable note for that customer detailing who, what, when, and topics. Maybe we're interviewing...
Brian Trombley
over 2 years ago
in Interviews
5
Future consideration
What is the challenge? As a UX team we don't have a way to search across studies/interviews in Aha! Discovery What is the impact? Without a global search, you would rely on the UX team knowing when in the past a specific topic has come up Describe...
Tom Bailey
12 days ago
in Discovery
0
Planning to implement
What is the challenge? When reviewing quotes, I want to organize them with tags. We want to track quotes related to jobs to be done, so I want to tag specific quotes with a JTBD tag. What is the impact? Easier to organize and report on quotes arou...
Max Robbins
12 days ago
in Discovery
0
Future consideration
What is the challenge? It takes a long time to manually go through a transcript and link the text to existing ideas or other records. What is the impact? I don't do it as often or as thoroughly as I should and miss insights and value from the tool...
Kelly Sebes
about 1 month ago
in Discovery
0
Future consideration
Allow an interview to live within multiple studies
What is the challenge? Teams that have studies for their ongoing call types (sales, CS etc) may also want to reference those interviews in other studies that have been set up for a particular topic, so that they can benefit from the insights of th...
Jack Parr
3 days ago
in Discovery
0
Future consideration