Discovery

What is the challenge? Currently emails sent to participants in Discovery studies lack customer-specific branding What is the impact? Participants may be wary about whether the emails are actually coming from the stated company Describ...

What is the challenge? When scheduling interviews in Discovery, currently only one participant can select a specific time. What is the impact? This doesn't support use cases where multiple participants can join the same time (i.e. focus gr...

What is the challenge? Currently when setting up a scheduling link for an interview, the "Interview duration" field only has 4 options: 15 minutes 30 minutes 45 minutes 60 minutes What is the impact? Custom timeframes, particula...

What is the challenge? When analyzing interviews in a study, there currently isn't a way to narrow down the list based on some of the interview fields. What is the impact? It is harder to analyze subsets of interviews in a study. Descr...

What is the challenge? Currently the AI sentiment is not editable. What is the impact? It cannot be further refined by the researchers. Describe your idea This field should be editable, just like the AI-generated summary.

Workspace owners are presented with an option to create tags in a Discovery interview even if they do not have sufficient permissions to create and manage tags, which requires customization administrator permissions. The users are given the option...

What is the challenge? Desire to define custom interview types that better fit the type of research/calls that they are undertaking. What is the impact? Be able to categorize and customize the types of interviews for a broader user group ...

What is the challenge? If you manually schedule a meeting in MS Teams outside of Aha! the recording is not automatically imported. What is the impact? Right now in this scenario you have to manually import recording video and transcript. ...

What is the challenge? It can be helpful to reference whiteboards related to a study for things like customer journey maps or brainstorming sessions. However, currently you can't embed a whiteboard in Discovery description fields. What is ...

What is the challenge? At times someone has a video of an interview, but does not have a transcript or notes. Customers that are conducting field visits and/or recording interviews on an Iphone or other cannot easily transcribe text from the in...