Discovery

What is the challenge? When reviewing and analyzing interviews, I want to clip moments from interviews so I can easily share then with my team and stakeholders. It is not easy to share a section of the video where a customer describes the challeng...

What is the challenge? The "Summary" option under the AI Assistant heading for an interview creates a helpful summary of the overall interview. There is no way to pull that summary into the "Highlights" section or into reports generated from Dis...

Today, when linking learnings and quotes to an insights study there is not much metadata to provide context as to which highlights to link. The highlights page gives more insight at a glance as to what the quote and learning are referring to becau...

What is the challenge? Currently, our invite email templates include dummy text that’s highlighted in green to indicate to users what they need to customize before sending. The “Send invite email” button remains disabled until all green-highlig...

What is the challenge? During studies/interviews, certain themes can arise related to customer feedback. These can be related to things like sentiment, jobs-to-be-done, or categories of topics. However, today there isn't an ability to mark or repo...