Discovery

What is the challenge? Today, meeting duration and availability are configurable, but users cannot control when meetings begin within that availability. This makes it difficult to intentionally create buffer time between back-to-back meetings (e...

What is the challenge? Currently, Aha! Discovery Participant Groups and Contacts can only be managed within Aha! Discovery and cannot be automatically created/updated through the Aha! REST API What is the impact? If the management of resea...

What is the challenge? Currently, the AI transcription service for Aha! Discovery supports mp4 video and mp3 audio files. What is the impact? I can successfully upload an m4a audio file (e.g. recorded using the Voice Memo app for an in per...

Today, when linking learnings and quotes to an insights study there is not much metadata to provide context as to which highlights to link. The highlights page gives more insight at a glance as to what the quote and learning are referring to becau...

What is the challenge? Product, UX and research teams that are using Aha! Discovery sometimes want the ability to pull in conversations that sales team members are having with existing or prospective customers and surface insights. Many sales te...

What is the challenge? Right now, a participant must first be added to a study before they can be added to an interview. If they have not been added to the study, they do not show as an available option in the "Participants" field on the intervi...

What is the challenge? Our researchers conduct a high volume of interviews and need ways to group and organize interviews so they are easier to manage and revisit over time. Today, the list of interviews for a study is only a single list that ca...

What is the challenge? Currently emails sent to participants in Discovery studies lack customer-specific branding What is the impact? Participants may be wary about whether the emails are actually coming from the stated company Describ...

What is the challenge? When scheduling interviews in Discovery, currently only one participant can select a specific time. What is the impact? This doesn't support use cases where multiple participants can join the same time (i.e. focus gr...

What is the challenge? Currently when setting up a scheduling link for an interview, the "Interview duration" field only has 4 options: 15 minutes 30 minutes 45 minutes 60 minutes What is the impact? Custom timeframes, particula...