Knowledge bases
Sort by:
Recent
Status:
Showing 80
2
VOTE
Aha! Knowledge owners should have the ability to create and manage document collections
What is the challenge?
Currently individual Aha! Knowledge add-on users can't create and manage document collections
What is the impact?
Their ability to manage knowledge bases is impacted as it requires a Customization Admin to create and...
0
Future consideration
1
VOTE
Adding Links to Ideas should point to external page if available
What is the challenge?
When using Knowledge and inserting links to Ideas for possible future additions, the link using the # feature links to the internal Aha URL
What is the impact?
Non Aha users are sent to a page they can't access
D...
0
Future consideration
1
VOTE
8
VOTE
Add glossary support for dynamic knowledge base translations
What is the challenge?
The new on-the-fly LLM translation is handy, but it can’t handle specialized terminology. Since translations only exist on the front end, we can’t edit or correct terms that are wrong or inconsistent.
What is the impac...
7
Likely to implement
5
VOTE
Individual Reviewer Permissions for Knowledge Sites
What is the challenge?
Cannot set different individual permission levels for users within the same permission group on Knowledge documents. When workspace document access is set to "Edit" for one group of Reviewers, all Reviewers inherit edit pe...
0
Future consideration
1
VOTE
Change placeholder text for knowledge search
What is the challenge?
Current search control has placeholder text that is hard-coded to read "Search or ask AI a question." We have disabled the AI function in our knowledge base. This placeholder text does not change.
What is the impact?
...
0
Planning to implement
1
VOTE
Custom and Mandatory fields on Notes in Documents
What is the challenge?
I need to deploy data classification and document metadata onto notes in the documentation space.I can create custom fields, but I cannot make them mandatory at the time of creation, or ensure they are updated when documen...
0
Future consideration
7
VOTE
Ability to support kb URLs with custom subdirectories (slugs) for different user groups/languages
What is the challenge?
We have several documentation sets in Aha! Knowledge serving different user groups and languages, but right now we can only configure a single base URL for each knowledge base. We need to publish different content (sometim...
0
Future consideration
8
VOTE
Add AI query and summarization tools to the backend of Aha! Knowledge for internal authoring
What is the challenge? AI summaries exist on the frontend for customer use, but there’s no equivalent for writers working in the backend. What is the impact? Writers can’t easily query existing content, identify where updates are needed, or scale ...
0
Future consideration
6
VOTE
Enhancement Request: Improved Attachment Management in Knowledge Base Articles
What is the challenge? When working with large knowledge base articles, I often need to break them into smaller documents. After copying a note and deleting text, the attachments from the original article are retained—even if they’re no longer use...
2
Future consideration
© 2025 Aha! Labs Inc.•All rights reserved