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Knowledge bases

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Add glossary support for dynamic knowledge base translations

What is the challenge? The new on-the-fly LLM translation is handy, but it can’t handle specialized terminology. Since translations only exist on the front end, we can’t edit or correct terms that are wrong or inconsistent. What is the impac...
Jeremy Bruno 15 days ago in Knowledge bases 7 Likely to implement

Usage analytics for published Knowledge bases

What is the challenge? There are no statistics on how many users have visited published knowledge base and which pages they have viewed What is the impact? Showing usage enables PO/PM justify the additional subscription for Aha Knowledge and knowi...
Steve C 7 months ago in Knowledge bases 3 Likely to implement

Allow KB users to give feedback on articles

What is the challenge? Those managing a KB want to know if pages are helpful to their end users, but there currently is not way to ask for feedback. How would you solve it? Add a widget at the bottom of each KB page to ask for feedback. This could...
Emily Yankush about 1 year ago in Knowledge bases / Notes 1 Likely to implement

I need a variable/custom field to insert the current year (or another value) in a KB.

What is the challenge? having to manually replace current year in KB What is the impact? wasting time and effort multiple times for something a computer should do Describe your idea Using a variable to insert the current year in the footer (or els...
Mark T 5 months ago in Knowledge bases 0 Likely to implement