Knowledge bases
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15
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Usage analytics for published Knowledge bases
What is the challenge? There are no statistics on how many users have visited published knowledge base and which pages they have viewed What is the impact? Showing usage enables PO/PM justify the additional subscription for Aha Knowledge and knowi...
2
Likely to implement
15
VOTE
Allow KB users to give feedback on articles
What is the challenge? Those managing a KB want to know if pages are helpful to their end users, but there currently is not way to ask for feedback. How would you solve it? Add a widget at the bottom of each KB page to ask for feedback. This could...
1
Likely to implement
11
VOTE
Multi-language support in KBs
What is the challenge? Non-English speaking users need to access content in a KB. Currently a separate KB must be generated in each applicable language. How would you solve it? Provide KB translation. What impact would it make? Allow non-English s...
4
Likely to implement
2
VOTE
I need a variable/custom field to insert the current year (or another value) in a KB.
What is the challenge? having to manually replace current year in KB What is the impact? wasting time and effort multiple times for something a computer should do Describe your idea Using a variable to insert the current year in the footer (or els...
0
Likely to implement
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