Knowledge base

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Allow knowledge bases to be embedded in webpages and products

What is the challenge? Currently you cannot add a knowledge base to a webpage or web-based product. What is the impact? This means users need to navigate to a separate webpage from what they may already be using. Describe your idea Allow ability t...

Chris Quigley 7 months ago in Knowledge base 0 Shipped

8 VOTE

Publish the same note to multiple KBs

What is the challenge? Currently a note can only be published in a single KB. Users need to publish the same note to multiple KBs when: It is a different audience needing the same info They set up different SSO methods per KB. How would you solve ...

Emily Yankush 8 months ago in Knowledge base / Notes 1 Shipped

7 VOTE

Allow custom footer to KB pages

What is the challenge? Certain copyright, legal, etc. information must be included on each KB page. Right now, this text would need manually added to the bottom of each article. If it ever needed changed, each article would need edited. What is th...

Emily Yankush 8 months ago in Knowledge base / Notes 2 Shipped

7 VOTE

Edit the documents in a KB outside of the existing parent line

What is the challenge? Currently when you create a knowledge base , you select the root document to publish. Any child notes nested underneath it are included as well. There is a need to edit the documents in a KB in a broader way. How would you s...

Emily Yankush 8 months ago in Knowledge base / Notes 0 Shipped

6 VOTE

Separate permission for publishing to a KB

What is the challenge? Knowledge base content can be stored in the same workspace the product team uses to set strategy, track features, etc. However, just because someone has the ability to edit Roadmap data does not mean they should have the abi...

Emily Yankush 8 months ago in Knowledge base / Notes 0 Shipped

1 VOTE

Embed Loom videos in a note

What is the challenge? Videos created in Loom need to be shared in a KB. Currently they cannot be embedded directly in a note. What is the impact? The user must download the video from Loom and upload it to Aha! Videos are then stored in two diffe...

Emily Yankush about 1 month ago in Knowledge base 0 Shipped

4 VOTE

Allow for custom domains for KBs

What is the challenge? Customers would like to configure a custom domain for their KBs. How would you solve it? Allow the user to specify a custom domain, similar to what already exists for ideas portals. What impact would it make? Easier access t...

Emily Yankush 8 months ago in Knowledge base / Notes 0 Shipped

3 VOTE

Add document tags to API

What is the challenge? When retrieving document data through the API, tags are not included What is the impact? API users Describe your idea Include tag data when using the API for documents

Jeanette Resnikoff 8 months ago in Knowledge base / Notes 0 Shipped

1 VOTE

Widen input box when editing identity provider name

What is the challenge? When editing the name of an existing identity provider, the input box is barely 5 characters wide. See attached screenshot. What is the impact? It's extremely difficult to edit any name longer than just a few characters. Des...

David 3 months ago in Knowledge base 3 Shipped

1 VOTE

Prevent 'Create Knowledgebase' from freezing

What is the challenge? In the 'Create Knowledgebase' wizard, it's possible to move to each step by selecting the tabs across the top even if the 'Next' button is disabled. If you don't populate the Document tab, and then from the last ('Color') ta...

David 6 months ago in Knowledge base 2 Shipped

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