My ideas: Knowledge bases

When dragging and dropping a video into a document there is a file upload limit of 300MB.Files larger than this don’t upload and there is no message to confirm why.Please can you add a message to let the user know when they attempt to upload a fil...

What is the challenge? Aha! Pages include workflow fields like Status and Revision Status, but these fields cannot be updated through the API. This prevents teams from automating documentation and knowledge base workflows. What is the impa...

What is the challenge? Aha! Pages (Notes) provide a Status field in the UI, but this field is not available through the API. Because of this, teams cannot automate publishing workflows for documentation, release notes, or knowledge base pages. A...

What is the challenge? Using KB content in other systems, difficult to monitor for new publishing events What is the impact? Aha! Knowledge users Describe your idea Include KB publish events in the Aha! activity webhook

What is the challenge? Aha! Knowledge content may need to be surfaced in other systems. What is the impact? Aha! Knowledge Base users Describe your idea Additional API endpoints are needed to connect to the content, such as more deta...

What is the challenge? Knowledge base managers need to track what their end users are searching for in a knowledge base, so that they can add or improve related articles to help users find the information they need. What is the impact? Not...

What is the challenge? The new on-the-fly LLM translation is handy, but it can’t handle specialized terminology. Since translations only exist on the front end, we can’t edit or correct terms that are wrong or inconsistent. What is the impac...

What is the challenge? When a document is selected, you are redirected to the top of the document selections on the left. What is the impact? This is an annoyance. It is normal behavior that it visually stays on your actual selection and d...

What is the challenge? Current search control has placeholder text that is hard-coded to read "Search or ask AI a question." We have disabled the AI function in our knowledge base. This placeholder text does not change. What is the impact? ...

What is the challenge? The AI search feature in Aha Knowledge is great, but we have no sophisticated/easy way to point to it. There's no UI indicator for our customers, so it's not getting used. What is the impact? This should help a lot with tick...