All ideas

What is the challenge? Language selector in Knowledge bases is not readily accessible for mobile users. What is the impact? Via mobile phone everything is only displayed in English which is a problem for customers who are based in non-English spe...

What is the challenge? Aha! AI usage history is only available for 90 days. After that window, teams lose access to historical reporting data and cannot review longer-term trends in adoption, usage patterns, or changes over time. What is the impa...

What is the challenge? Currently, the Jira for ideas integration doesn't support portal comments. Only internal comments are supported for syncing What is the impact? Reduced context in Jira for direct customer or portal user comments added in ...

What is the challenge? When searching KB's often times customers have videos for their documentation. This leaves a gap in using the KB search because it will not automatically pick up audio from videos or transcripts. What is the impact? lower a...

What is the challenge? Teams capture both customer feedback and internal stakeholder feedback during research, but cannot clearly flag which interview content is internal versus external. Without this distinction, all conversations can be trea...

What is the challenge? There are tabs on features that some teams will never use. What is the impact? Aha work items get so busy, it would be good to be able to remove things that the team will never use to reduce clutter and confusion. Describe...

Limit the ability to rollup goals to a single level above, not every tier in the hierarchy, to implement goalsetting best practices. Currently, all goals from all levels of workspace lines are available to be seen and linked. When a user is added ...

What is the challenge? The current "My organization" filter on portals shows ideas that others at my organization have voted on. In portals that lean on comments and discussion, I would also like to see ideas that others at my organization have co...

What is the challenge? Researchers receive supporting materials during interviews — such as PDFs, PowerPoint decks, and other artifacts — but cannot attach them directly to the interview record and include them in AI analysis. This splits impo...

What is the challenge? The TestRail integration displays test data within Aha! Develop but does not expose it as structured, reportable fields. Attributes like Test Case ID, Test Status, Execution Result, and Coverage render as a display only bl...