My ideas: Notes
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Custom Prompts for Aha Draft with AI Writing Assistant
What is the challenge? Aha Draft with AI Writing Assistant currently offers three preloaded options: announcement release notes newsletter However, this limited selection doesn't accommodate all of our needs. We would love the ability to create cu...
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Future consideration
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Make finding shared documents easier
What is the challenge? I have a lot of documents that have been shared with me. The view in "My work" is difficult to navigate. I cannot sort the documents, or use search to find what I am looking for. I would also like these to be in a list view ...
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Future consideration
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"Start numbering at" or "Continue numbering" option for ordered lists
What is the challenge? We currently have no way to set the beginning number of an ordered list What is the impact? Limited options for intersplicing media in step lists, broken lists Describe your idea Just need a "Start numbering at" or "Continue...
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Future consideration
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Report on Document engagement metrics such as page views
Who would benefit? PMs wanting to understand internal engagement with Aha! documents What impact would it make? Quantitative metrics to measure and understand engagement How should it work? Have the ability to view or create a list report of the n...
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Future consideration
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Import knowledge base notes from Zendesk
What is the challenge? When moving from a ZenDesk knowledge base to an Aha! knowledge base, currently each document must be uploaded to Aha! individually. What is the impact? This would improve the speed for migrating tools. Describe your idea Add...
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Future consideration
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Allow KB users to give feedback on notes
What is the challenge? Those managing a KB want to know if pages are helpful to their end users, but there currently is not way to ask for feedback. How would you solve it? Add a widget at the bottom of each KB page to ask for feedback. This could...
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Future consideration
12
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Display attachments on Knowledge documents shared with guests or in a Knowledge Base
Who would benefit? Users accessing Knowledge documents shared with them via Guest Access or in a Knowledge Base. What impact would it make? There is no way for users accessing these documents currently to see any attachments added to the original ...
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Future consideration
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