Salesforce

What is the challenge? Currently unable to sort or filter on the list of ideas tied to a customer account in the salesforce widget. The current way ideas appear to be sorted is by name of idea. (at least it is post bulk import) What is the i...

What is the challenge? In some cases, you may want Salesforce users to submit proxy votes on existing ideas, but not create brand-new ideas. Today, there is no way to block Salesforce users from creating ideas. You can hide the idea submission o...

What is the challenge? With many Ideas, my sales teams needs a way to sort, filter or export the long list of Ideas displayed in the SFDC widget What is the impact? Eliminates requirement to click on each Idea to understand when it might h...

What is the challenge? The Salesforce widget is using a Salesforce component that has a hard limit of 1000 rows. When the limit is exceeded it generates an error like "Collection size 1,020 exceeds maximum size of 1,000" What is the impact? ...

What is the challenge? When viewing feedback in Salesforce, tables don’t render very user-friendly. It would be helpful to have a link to the portal view of the item for quicker review. What is the impact? The Salesforce plugin renders tab...

What is the challenge? The current salesforce plugin does not support rich text fields well. What is the impact? This makes for a poor and confusing viewing experience for those trying to submit proxy votes. Describe your idea Better...

What is the challenge? If a KB visitor reviews the documentation and is not able to find the answers they need, we want to provide them two options for getting further help: Submit a Salesforce case directly from the Knowledge Base Open up a chat ...

What is the challenge? In Salesforce if I merge an account into another account any ideas that were linked on the source account are transferred over to the target account. On the Aha! side, the link in the proxy vote to the account still points b...

Who would benefit? Everyone What impact would it make? Allows for further data collection from SFDC in Aha! How should it work? Similar to how other SFDC fields are currently mapped in today's configuration.

Who would benefit? All aha admins integrating with salesforce What impact would it make? remove reliance on interaction with SFDC admin for information gathering How should it work? Currently, error messages show up in the log like " Error 13 Feb ...