What is the challenge?
When I create an Approval and include multiple Approvers on the ticket, if one of the Approvers "Rejects" the request, it deletes the Approval from all the other approvers' queues.
What is the impact?
Having one appr...
What is the challenge?
To-dos take time to complete. There is no way to measure the time spent on these tasks.
What is the impact?
Allowing users to log time to to-dos will help get a better understanding of how much time is spent on speci...
What is the challenge? filtering my To-Dos list What is the impact? not user friendly and bad customer experience Describe your idea My goal of adding custom to-do categories in My Work view is to enable me to use To-do for all my tasks, including...
Guest
12 days ago
in To-dos
0
Future consideration
Allow to-do custom fields to be included in automation rule triggers
What is the challenge? Custom layouts can be applied to to-dos and to-dos can be created from automation rules associated to records. When setting up a to-do none of the custom fields display for users to set. What is the impact? Users have to adj...
Kristina Gass
24 days ago
in To-dos
0
Future consideration
Work Request Data/Information update when change in its original description
What is the challenge? Currently when a work request is created and aligned to a workspace and it's relevant feature is updated the work request in other workspace is not updated auto. What is the impact? User has to manually update the descriptio...
Guest
25 days ago
in To-dos
0
Future consideration
What is the challenge? When I have a list of To-do's for the day or week, it is hard to tell which ones have the highest priority and should be worked 1st. What is the impact? I have to read through all to refresh my memory and find the ones that ...
Guest
2 months ago
in To-dos
0
Future consideration
Select record link type when accepting a work request
What is the challenge? When accepting a work request, the default record link type is a dependency. What is the impact? Not all of our work requests will result in dependencies. For those that don't, we have to delete the relationship between the ...
Sharon Hu
2 months ago
in To-dos
0
Future consideration
Copy description to work requests without needing to add to clipboard
What is the challenge? When you accept a work request, you can either copy the description of the work request or the work request parent to the new record. Today, this adds the description to your clipboard then you can paste it into the new reco...
Max Robbins
2 months ago
in To-dos
0
Unlikely to implement
Custom layouts for to-dos that are not part of a workspace
What is the challenge? When a layout is applied to to-dos on a given workspace, only to-dos tied to records in that workspace will have the layout applied What is the impact? Standalone to-dos are not able to have a custom layout Describe your ide...
Scott Vonderharr
3 months ago
in To-dos
0
Future consideration
What is the challenge? I regularly miss to-dos due today because they are grouped with things due 'this week'. I just don't see them because I tend to just assume anything in the 'this week' category is in the future. Things due today would be bet...
Todd Meyer
3 months ago
in To-dos
0
Future consideration