All ideas

What is the challenge? At times, many users being assigned to a to-do will have a supporting counterpart that needs to be alerted the to-do is created. There is currently no ability to add a watcher to a to-do, and therefore impossible to tag anot...

What is the challenge? Language selector in Knowledge bases is not readily accessible for mobile users. What is the impact? Via mobile phone everything is only displayed in English which is a problem for customers who are based in non-English spe...

What is the challenge? The knowledge base translation can contain grammar, sentence structure, capitalization, and terminology placement issues A specific example is that the sentence grammar is not always accurate, especially if using the glo...

What is the challenge? Admins who manage users and provisioning programmatically can work with many account settings through the API, but they cannot create paid seat groups there. This forces teams to leave automated provisioning workflows an...

What is the challenge? Currently, the Jira for ideas integration doesn't support portal comments. Only internal comments are supported for syncing What is the impact? Reduced context in Jira for direct customer or portal user comments added in ...

What is the challenge? Required field validation is not enforced when a user changes Status from the Prioritization report. When required fields are missing, the UI appears to accept the change, but the status is not actually saved. No valid...

What is the challenge? Missing big picture, missing tracking What is the impact? Cannot use AhA for presenting timelines/capacity/planning as many points from stores are missing Describe your idea. Would like to see ALL user stories in User Stor...

What is the challenge? We use the same names for the to-dos. it is a list of ten What is the impact? we have to type the same over and over on every Intake Describe your idea. It would be helpful to add a feature to configure a dropdown menu in ...

What is the challenge? When searching KB's often times customers have videos for their documentation. This leaves a gap in using the KB search because it will not automatically pick up audio from videos or transcripts. What is the impact? lower a...

Limit the ability to rollup goals to a single level above, not every tier in the hierarchy, to implement goalsetting best practices. Currently, all goals from all levels of workspace lines are available to be seen and linked. When a user is added ...