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What is the challenge? Currently there is only a yellow broadcast available, in case, something is much more important, we would like to have different colors available in order to signal different content What is the impact? Color-coding helps c...

What is the challenge? The Users management screen does not display a user's Last Activity Date, requiring administrators to open each user profile and review the History section individually to verify recent activity during license audits. What ...

What is the challenge? Currently you can see what workspaces are using a particular custom layout but there is no indicator if the layout is also being leveraged for the account-wide layout What is the impact? It can be easy to miss if this layou...

What is the challenge? If you do not have Knowledge Advanced, you cannot enable status workflows for documents; however, users are shown the option to add the standard status field to document custom layouts What is the impact? This can cause con...

What is the challenge? Currently we have a process in place where a service account owns all integration mappings and changes allowed. W/o a free non edit view of the integrations are users can't troubleshoot What is the impact? User can't troubl...

Hi! Use case- SCIM integration would allow admins to provision/de-provision users and manage their access via Azure AD, Okta or any other IDP. With SCIM integration, user management would be streamlined and better organized. I am mentioning few li...

I've seen this mentioned a few places, but the Aha! staff seems to keep deferring to custom tables as being the answer, which isn't the need. When I create a custom field - let's say the customer's name or the segment impacted - I want to add it t...

What is the challenge? The "Account activity" log shows changes made by (and applied to) users identified by their email addresses. What is the impact? Certain teams use universal emails or ID-based emails, such as "ab123@xyz.com" for SSO-based p...

What is the challenge? Currently, a user's workspace user permission will trump any workspace custom role permissions All owner and contributor workspace actions are not included in custom roles (i.e. create record). This means workspace custo...

What is the challenge? Changing which field is selected from the SSO provider. What is the impact? People who have different display names won't have to keep asking their IT to change it. Describe your idea. The Name in User Profile should be ba...