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What is the challenge? Currently there is only a yellow broadcast available, in case, something is much more important, we would like to have different colors available in order to signal different content What is the impact? Color-coding helps c...

What is the challenge? When you manage many thousands of users (15K+), disabling hundreds of them with search and select in the user interface is slow. Importing users from a CSV file updates their permissions but leaves disabled users disable...

What is the challenge? The Users management screen does not display a user's Last Activity Date, requiring administrators to open each user profile and review the History section individually to verify recent activity during license audits. What ...

What is the challenge? When you convert records, the new record layout isn't enforced. What is the impact? This can allow for certain fields that are required in an Epic layout to be blank when Converted from an Initiative or Feature. If that fie...

What is the challenge? Currently you can see what workspaces are using a particular custom layout but there is no indicator if the layout is also being leveraged for the account-wide layout What is the impact? It can be easy to miss if this layou...

What is the challenge? Currently we have a process in place where a service account owns all integration mappings and changes allowed. W/o a free non edit view of the integrations are users can't troubleshoot What is the impact? User can't troubl...

What is the challenge? If you do not have Knowledge Advanced, you cannot enable status workflows for documents; however, users are shown the option to add the standard status field to document custom layouts What is the impact? This can cause con...

What is the challenge? When reviewing individual or personal API key tokens, I want to revoke old ones. It is very hard to tell if one is old. Also seeing the last changed date by the user (not the traffic as that usually free-flows) but the last ...

Hi! Use case- SCIM integration would allow admins to provision/de-provision users and manage their access via Azure AD, Okta or any other IDP. With SCIM integration, user management would be streamlined and better organized. I am mentioning few li...

I've seen this mentioned a few places, but the Aha! staff seems to keep deferring to custom tables as being the answer, which isn't the need. When I create a custom field - let's say the customer's name or the segment impacted - I want to add it t...