User management

What is the challenge? Many teams have account-level SSO set up that provisions all internal users in a large group into Aha! as Reviewers or Viewers when they first log in. These individuals are also often directed to internal private portals t...

What is the challenge? Idea portal users are forced to only use passwords which is an insecure authentication mechanism. What is the impact? Security posture is reduced, company reputation is affected, operational issues by having to suppo...

What is the challenge? Today if a team has multiple email aliases for their users there is no easy way to stop the creation of duplicate accounts across Roadmaps and Idea portals. What is the impact? A single person may have an Aha! accoun...

What is the challenge? Right now, all ideas submitted to the portal are accessible/can be seen by many portal users. We want an idea to be visible to only a subset of the employees, like a custom group of select individuals? What is the impa...

What is the challenge? Customers submit ideas that are important to them, but need a broader context for the organization they belong to. Sales leads and customer team leads want to be able to provide information about these ideas and their prio...

What is the challenge? Our customers can't get notified when a new discussion is posted in our Ideas Portal, some customers are adamant about responding to other customers and often forget until they get the weekly summary. How would you solve it?...

Who would benefit? Portal Administrators and Community What impact would it make? This would allow portal admins to ensure users are only able to vote once per idea rather than multiple times by registering more than one email address and/or corre...

Who would benefit? Aha Admins, IT teams What impact would it make? Simplify user management How should it work? Currently, if I have SSO on my idea portals then employees can access any portal that the SSO is connected to. I am not able to, say, a...

Who would benefit? B2B Ideas customers What impact would it make? Easier maintainability of Idea portal access How should it work? As B2B SaaS company working with an extensive partner network within a competitive space, I want to be able to add a...

Who would benefit? Customers What impact would it make? Cut down on support questions How should it work? If the portal is configured as a private portal, currently the user still see's the "sign up" link on the login page. If they click this they...