Make knowledge base language selector more prominent in mobile browsers.
What is the challenge? Language selector in Knowledge bases is not readily accessible for mobile users.
What is the impact? Via mobile phone everything is only displayed in English which is a problem for customers who are based in non-English spe...
Nico Arias-Gonzalez
about 15 hours ago
in Knowledge basesFuture consideration
Jira ideas integration should support syncing portal comments
What is the challenge? Currently, the Jira for ideas integration doesn't support portal comments. Only internal comments are supported for syncing
What is the impact?
Reduced context in Jira for direct customer or portal user comments added in ...
Terence Osmeña
1 day ago
in Ideas / JiraFuture consideration
What is the challenge?
Teams capture both customer feedback and internal stakeholder feedback during research, but cannot clearly flag which interview content is internal versus external.
Without this distinction, all conversations can be trea...
What is the challenge? When searching KB's often times customers have videos for their documentation. This leaves a gap in using the KB search because it will not automatically pick up audio from videos or transcripts.
What is the impact? lower a...
Optionally include ideas with comments in "My organizations" portal filter
What is the challenge? The current "My organization" filter on portals shows ideas that others at my organization have voted on. In portals that lean on comments and discussion, I would also like to see ideas that others at my organization have co...
Maria Plotkina
1 day ago
in Ideas portalFuture consideration
Attach supporting files to interviews for AI analysis
What is the challenge?
Researchers receive supporting materials during interviews — such as PDFs, PowerPoint decks, and other artifacts — but cannot attach them directly to the interview record and include them in AI analysis.
This splits impo...
What is the challenge? We process ideas through to the point of assigning to a release before promoting. It would be good to be able to group the ideas that will become features under a parent idea, the same way as features work today
What is the...
Stuart Powell
2 days ago
in IdeasFuture consideration
Expose Structured TestRail Test Data in Aha! Develop for Reporting and Traceability
What is the challenge?
The TestRail integration displays test data within Aha! Develop but does not expose it as structured, reportable fields. Attributes like Test Case ID, Test Status, Execution Result, and Coverage render as a display only bl...
What is the challenge?
We have Notes/articles created for specific customers or use cases that we want to publish and share via direct URL, but we don't want them visible or discoverable in the main knowledge base menu for all users.
Right now...
Chrissi McNamara
5 days ago
in Knowledge basesFuture consideration
Initiative and goal filters aligned with workspace filters
What is the challenge?
When a shared roadmap or report includes both workspace and initiative or goal filters, the initiative and goal filters can still display initiatives and goals from outside the selected workspace. This happens because init...
Chris Quigley
6 days ago
in ReportsFuture consideration