Integrations

What is the challenge? Ongoing Salesforce imports do not properly support boolean (true/false) checkbox fields. What is the impact? Customers would need to monitor and manually import based on the field. Describe your idea. Support boolean (true...

What is the challenge? The Smartsheets integration can only fetch sheets that are at the top level of a workspace. It cannot fetch sheets that are nested under folders. What is the impact? Customers cannot organize sheets into folders as they wan...

What is the challenge? Data in Smartsheet "Contact List" Field cannot sync to Aha "Assign to User" Field, even if the user in available for selecting in the Assign to User field. Here are the error messages we saw Linking an Aha record with a S...

What is the challenge? Existence of Smartsheet "system fields" cause error for the first time sending Aha record to Smartsheet, even if the system fields are not used in the mapping. System fields for example: Auto Number Created by Creat...

What is the challenge? Cannot select Smartsheet "Auto Number" field for mapping in the config page of Smartsheet integration. What is the impact? Impact: Medium (Workaround available but not ideal) Data in Smartsheet "Auto Number" field i...

What is the challenge? Today, the Salesforce–Aha! integration automatically excludes Ideas in a shipped status from search results by default. This creates confusion because those same Ideas can still be found if a user manually selects the ship...

What is the challenge? The Smartsheet integration is available at the workspace level, but it is not available at the workspace line level. It would be helpful to have this available at the workspace line level for the the portfolio level data. ...

What is the challenge? Moving records within Aha! will no longer break integration links to ADO, however if records are moved within ADO the integrations links may break. In order for this to work, integrations need to be connected to the same ...

What is the challenge? Atlassian released the ability to create dedicated service accounts as part of Jul 28 to Aug 4, 2025 release These service accounts do not sit in the Jira directory but instead use a token and email address I am gett...

What is the challenge? Integrations have been setup using an integration template and they are associated to multiple workspaces. When a feature is created in workspace 1 and connected to an epic in workspace 2 an error is received when the fea...