Integrations

What is the challenge? Atlassian released the ability to create dedicated service accounts as part of Jul 28 to Aug 4, 2025 release These service accounts do not sit in the Jira directory but instead use a token and email address I am gett...

What is the challenge? Integrations have been setup using an integration template and they are associated to multiple workspaces. When a feature is created in workspace 1 and connected to an epic in workspace 2 an error is received when the fea...

What is the challenge? Integration updates has moved under the Avatar. User not aware of Integration Updates What is the impact? Missing data Describe your idea Show a notification on the user avatar when integration updates are avai...

What is the challenge? A new integration template can only be applied if the projects for the new and old template match or if the project matches the existing integration. What is the impact? There are scenarios where a new template needs to be a...

What is the challenge? Users are now able to support linking work between multiple Aha! workspaces and multiple ADO projects with parent/child relationships spanning this; however one scenario is producing an error. When a parent record is integra...

What is the challenge? OneDrive Integration is not currently allowing files to be attached to Aha! Records What is the impact? Users are unable to add files from their OneDrive as part of the integration, so they have to find other ways to upload ...

Currently, in an integration, when the settings are locked (e.g. the project to which it is integrated) the text is shown in a light grey to indicate the settings cannot be changed. This creates a challenge for users who are color blind or otherwi...

What is the challenge? There is a tool to aid users in migrating from Jira server to Cloud, but it does not currently support ADO migrations. What is the impact? Users who need to migrate ADO have a manual process to relink records after moving to...

What is the challenge? If I am using an integration template to manage multiple Jira projects which can have parent/child records spanning multiple Aha! Workspaces (many to many relationship), If I add a child record from one Jira project to an in...

What is the challenge? When you send a record to an integration, the history incorrectly indicates that there was an update to the description. What is the impact? This can cause confusion about what changes were actually made. It also impacts tho...