Ideas portal

What is the challenge? We need a private portal for security reasons. We have a large number of customers (thousands) and no existing identity provider to use for SSO. We want to add the email domains via the API from another system, but there is ...

What is the challenge? When asking for feedback and wanting to use scores (from 1 - 5) for some categories like Usability, Performance, Business Value etc we currently need to do this via field time predefined choice list. What is the impact? For...

What is the challenge? Currently, if we have multiple product lines and various workspaces within, users will see all the workspace irrespective of which team they belong to What is the impact? It makes the user experience clumsy and user has to ...

What is the challenge? Our Aha Idea portal lets employees submit enhancement requests - their own and on behalf of customers. Logging into the portal has been a persistent friction point, especially for Sales, who submit Ideas infrequently and...

Problem: Currently, Aha permissions are primarily managed at the workspace level. This creates challenges for initiatives that are confidential or limited to specific stakeholders. To restrict access, teams often create separate workspaces, which ...

What is the challenge? Currently the only way to disable a portal contact entirely is either in each channel individually, or bulk editing a list report. What is the impact? It is time consuming to disable a user who is in multiple channels (say ...

What is the challenge? The new conditional choice list fields cannot be used as Idea portal filters What is the impact? If you are using conditional choice list fields for categorization, you may want to filter on these to narrow the scope of wha...

What is the challenge? URL custom fields in Ideas portals display the full raw URL. They do not support a separate display label or friendly link text. What is the impact? This makes portal layouts harder to read, especially when links are long o...

We would like a single ideas portal to support both JWT authentication for Salesforce idea submission and SAML-based SSO for internal agents, instead of requiring separate portals for each authentication method.

What is the challenge? We have replaced ideas with work request throughout the tool by updating the terminology through settings. Yet we still see "Manage Ideas", "Ideas Portal" and ideas mentioned in the URL. What is the impact? We want consiste...