What is the challenge? In Aha! Ideas there is no place to access all attachments and files that have been uploaded across the account. This is useful if you want to quickly find a file or to download files from one place. What is the impact?...

What is the challenge? When thousands of orgs and contacts, it can be difficult to do cleanup and keep records merged. What is the impact? We end up with inaccurate reporting when there are duplicate contacts and orgs associated with votes...

I have certain fields that need to be filled in before moving to the next status in my workflow. The data for these fields is not known in the previous statuses, so it can't be set as a required field before the record reaches a certain status. Th...

What is the challenge? As the assignee of an idea, I currently don’t get notified when someone adds a Vote or Proxy Vote. This makes it hard to track interest or engagement in real time. What is the impact? Getting these notifications woul...

What is the challenge? We have two dedicated ideas workspaces, one for our external customers Ideas and one for our internal company / VIPs "Requests". These workspaces need to share the same category list, but we have to maintain those categori...

What is the challenge? AI-powered theme analysis for ideas is very useful, but it's not easy today to understand themes for a particular organization or segment. What is the impact? CSMS, product teams, etc. need a data-driven understandin...

This applies to all records with required default fields, not just Features: I would like to be able to customize fields that are default/'out of the box' fields on records. Specifically, I would like to be able to rename and add descriptions (hov...

What is the challenge? Customizing layouts What is the impact? Portal forms not very clear for the user Describe your idea It would be very helpful to be able to add strings of text to the forms on the Portal. This could be an elem...

What is the challenge? Merged ideas inherit the primary idea status. What is the impact? This confuses PMs on which ideas they need to disposition and review. In addition, it impacts housekeeping in that many ideas are shown when in realit...

Aha! provides a fixed set for Status Categories - Not Started, In Progress, Done, Shipped, Will not do. Since workflow customization allows user editable statuses, the status categories should also be customizable. The article for configuring work...