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Ideas

Make contact email optional for feedback automation rules

What is the challenge? Today, the new automation-based feedback collector requires that the contact email is passed through the webhook. Without this, feedback will not be created. What is the impact? For teams aggregating feedback for multiple...
Maria Plotkina about 1 month ago in Ideas Shipped

Add updated_since to API for contacts and organizations

What is the challenge? Maintaining contacts and orgs in connection with internal systems through the API can be difficult without referencing and updated_since parameter What is the impact? Running large jobs that are unnecessary when jobs could ...
Jeanette Resnikoff about 1 month ago in API / Ideas Shipped

In-app link missing redirect to new KB

👋 Hi friends! ☑ I need an update ☐ I have a new content idea Please provide more details below: On Ideas > Overview, the Learn more link opens a page to an article that no longer exists, instead of redirecting to a fancy new Aha...
Sarah Moisan-Thomas about 1 month ago in Application / Ideas Shipped

Allow setting default view for Ideas Board and Overview pages

What is the challenge? The Ideas board and Ideas overview customizable pages are fairly new. Now that they can be saved as views, many users have a preferred view they'd like to utilize for these across their team or workspace. Right now, default ...
Maria Plotkina about 2 months ago in Ideas Shipped

Support created_at in API for internal comments

What is the challenge? Migrating data (such as open ideas) into Aha! includes important historical context in comments. When creating internal idea comments through the API, all comments appear as made on the same created date which is confusing...
Jeanette Resnikoff about 2 months ago in API / Ideas Shipped

Ability to create a report to search on name for making updates

What is the challenge? Unable to create a report that allows me to search across contacts to then support bulk updates. For example, a set of contacts (and sometimes orgs) are specific roles or parts of specific segments and I want to then creat...
Karie Kelly 2 months ago in Ideas Shipped

Set idea status change dates via CSV import or API

What is the challenge? We need to be able to report on all our ideas: The time in each status cumulatively The time between specific status transitions But when we migrate existing ideas into Aha! Ideas, we lose the historical data on stat...
Jeanette Resnikoff 3 months ago in Ideas Shipped

AI assistant: Support idea themes

What is the challenge? Finding themes for ideas is a key use case for AI but the AI assistant is not aware of the theme record type. What is the impact? Intuitive and integrated use of the AI assistant for idea insights. Describe your ...
Kelly Sebes 10 months ago in AI assistant / Application / Ideas Shipped

Expose Themes Details view in Ideas menu

What is the challenge? When reviewing multiple Themes, viewing them in the drawer can be cumbersome and inefficient What is the impact? Users have a more easily navigable view of all Themes in a workspace, along with their details Desc...
Adam Michaelson 10 months ago in Ideas Shipped

Idea priorities chart is buggy

What is the challenge? The priorities matrix is buggy, all ideas are overlapping each other making them unusable. Moreover, when you drag them elsewhere I get errors. What is the impact? I can't use it at all. Describe your idea Fix ...
Guest 10 months ago in Ideas Shipped