Ideas

What is the challenge? Currently, the Jira for ideas integration doesn't support portal comments. Only internal comments are supported for syncing What is the impact? Reduced context in Jira for direct customer or portal user comments added in ...

What is the challenge? We process ideas through to the point of assigning to a release before promoting. It would be good to be able to group the ideas that will become features under a parent idea, the same way as features work today What is the...

What is the challenge? When an admin response is updated on an ideas portal idea, portal users who are subscribed to that idea do not receive an email notification. Only the initial admin response post triggers a notification email. What is the i...

What is the challenge? When an idea contains multiple distinct requests, promoting it a second time replaces the existing promoted record link rather than adding a new one. There's no way to link a single idea to two separately promoted records si...

What is the challenge? When you're in the portal, you see the ideas based on your visibility. It would be helpful to understand what a customer sees. I'd like to see what the portal looks like as a user where some ideas are hidden because I'm not ...

What is the challenge? Currently I can create several themes with the very same name and even associated ideas which might just happen to the fact that I have forgotten that I have already done this or might not be aware of other users´themes alre...

I've seen this mentioned a few places, but the Aha! staff seems to keep deferring to custom tables as being the answer, which isn't the need. When I create a custom field - let's say the customer's name or the segment impacted - I want to add it t...

What is the challenge? Currently details on the Organization´s contacts tab only show name, email and created by information. As we have added some important custom fields to the custom layout of contacts I would like to add one or the other colum...

What is the challenge? currently contacts view cannot be changed even though that of course you can add custom fields and custom layout to contacts which are important information What is the impact? we need to offer a specific list view for team...

What is the challenge? There currently is not a way to get the promoted record's assigned user to match the assigned user on the originating idea What is the impact? Assigned users must be manually updated Describe your idea. Either provide a se...