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Ability to include more custom filters on idea portal homepage

What is the challenge? Currently you can only add one custom field as a filter on the idea portal homepage If you have other types of custom fields that you'd like portal users to be able to filter from, this makes it difficult and users may u...
Terence Osmeña 2 days ago in Ideas portal

Ability to query roll up releases using Elle and the MCP

What is the challenge? Currently if you try to query a roll up release using Elle or the MCP you get an error What is the impact? Makes it difficult to find out what is happening with a roll-up release and instead you have to query the child rele...
Emily Steel 2 days ago in Elle (AI assistant) Planning to implement

Extend AI usage history reporting beyond 90 days

What is the challenge? Aha! AI usage history is only available for 90 days. After that window, teams lose access to historical reporting data and cannot review longer-term trends in adoption, usage patterns, or changes over time. What is the impa...
Chris Quigley 2 days ago in Elle (AI assistant) Planning to implement

Tag users in to-do descriptions

What is the challenge? At times, many users being assigned to a to-do will have a supporting counterpart that needs to be alerted the to-do is created. There is currently no ability to add a watcher to a to-do, and therefore impossible to tag anot...
Guest 2 days ago in To-dos Future consideration

Make knowledge base language selector more prominent in mobile browsers.

What is the challenge? Language selector in Knowledge bases is not readily accessible for mobile users. What is the impact? Via mobile phone everything is only displayed in English which is a problem for customers who are based in non-English spe...
Nico Arias-Gonzalez 3 days ago in Knowledge bases Future consideration

Ability to edit built in knowledge base translations

What is the challenge? The knowledge base translation can contain grammar, sentence structure, capitalization, and terminology placement issues A specific example is that the sentence grammar is not always accurate, especially if using the glo...
Leigh Villalovos about 12 hours ago in Knowledge bases Future consideration

Support creation of paid seat groups via API

What is the challenge? Admins who manage users and provisioning programmatically can work with many account settings through the API, but they cannot create paid seat groups there. This forces teams to leave automated provisioning workflows an...
Terri Salie 1 day ago in API Future consideration

Apply widget color selection to poll scoring elements

The poll widget customization UI allows for selecting a color for the widget to use. However, this color is not used everywhere in the widget. For example, I selected green as the widget color but the NPS 0-10 scale still uses blue.
Przemek Kulik 2 days ago in Ideas

Allow the ability to re-arrange filters on idea homepage

What is the challenge? Currently, a custom filter could have many options and it's better to have the idea category filter on top of that You can't re-arrange the order of how the filters appear on the left hand side on the idea portal homepag...
Terence Osmeña 2 days ago in Ideas portal

Jira ideas integration should support syncing portal comments

What is the challenge? Currently, the Jira for ideas integration doesn't support portal comments. Only internal comments are supported for syncing What is the impact? Reduced context in Jira for direct customer or portal user comments added in ...
Terence Osmeña 3 days ago in Ideas / Jira Future consideration