What is the challenge? Need to create many KB; would like to create one as a standard and then create the others by duplicating that first one. What is the impact? Saves a lot of work/time. Describe your idea Create command to clone one perfect KB...
To give a capability to add blank as a value for custom fields via CSV upload.
What is the challenge? Currently when doing a bulk update for a custom field if the data is already present and we need to update the field via with blanks. As of now this has to be done manually. What is the impact? It takes a huge time to do a m...
What is the challenge? In AI search results for a knowledge base, HTML entities in document titles are not rendered as the intended character. AI search results: "According to the Preferences & Settings article:...
" Actual document title:...
Better support for scrollable roadmaps in dashboards and shared webpages
What is the challenge? For roadmap views displayed in dashboards and shared webpages, horizontal scrolling is creating several bugs:- In shared webpages, the header and body of the roadmap can be horizontally misaligned leading to dates not matchi...
What is the challenge? I use time in status a lot now that it is available. One thing I have had to create is multiple reports that show time in current status when looking at feature aging. I'd love to be able to display that on the card directly...
Stephanie Sullivan
about 22 hours ago
in Features
0
Future consideration
What is the challenge? If a KB visitor reviews the documentation and is not able to find the answers they need, we want to provide them two options for getting further help: Submit a Salesforce case directly from the Knowledge Base Open up a chat ...
Add 'Send to integration' automation action for Aha! Ideas <> Jira integration
What is the challenge? As PMs review ideas submitted to Aha! there may be ideas that need to be sent directly to Jira — thinking about bugs that are reported through an ideas portal. What is the impact? Those ideas need to be reviewed alongside al...
Justin Waldorf
6 days ago
in Ideas / Jira
0
Future consideration
Give external users the ability to subscribe to other object updates
What is the challenge? In the new year, we plan to make our roadmap publicly accessible by embedding the report directly into our ideas portal. This will allow users to view and explore upcoming features, with the ability to click into each for mo...
Eliza Crawford
6 days ago
in Ideas portal
0
Future consideration
What is the challenge? Information is on Jira What is the impact? Double work. Describe your idea Get either integration with Jira or expose an api so we can update from another system.