Application

What is the challenge? When creating customer-specific “featuring” Knowledge Bases (KBs) from a source KB (e.g., selecting folders A and B), internal links inside articles keep pointing back to the source KB instead of the customer’s featuring K...

What is the challenge? Large volumes of customer feedback is often spread across many external systems (surveys, in‑product feedback, support tools, data warehouses, etc.). Today Aha! AI can only reason over data that is stored in Aha!, so feedb...

With the new Ideas Overview page, it is possible to create a saved view with a specific workspace in the filters. If you save a link to it, like a bookmark, and open it, the workspace in the navigation will be automatically set to the last workspa...

What is the challenge? I'm receiving emails when I'm mentioned in a comment, or when someone response to my message in a comment. I know that I can get browser notifications, but emails and browser notifications get lost. I would rather manage a...

What is the challenge? Currently, it's not possible to create an automation rule that syncs a promoted record's release name to a custom release field on the source idea. While it is now possible to sync to a custom text field, the custom relea...

What is the challenge? I want to schedule an AI agent to run autonomously, based on a defined frequency. Alternatively I may want to prompt an agent to run using an automation. The challenge is that changes should be "co-authored" by the AI agen...

What is the challenge? Users often need to copy text from other sources (word docs, emails) that contain inline images. Copying and pasting today does not include the images and this makes images hard to get into an Aha! description field or doc...

What is the challenge? Users are overwhelmed by the flood of notifications without sufficient control over what appears where. The current system creates information overload, causing important updates to get lost among less relevant alerts and re...

What is the challenge? The AI assistant provided guidance for using AI instructions in workspace settings that implied the workspace instructions would be used automatically. What is the impact? It was unclear that a user needs to select t...

What is the challenge? AI assistant is limited to data from each workspace individually What is the impact? When we ask a general question such which epics were created today, the results are limited to the workspace selected Describe ...